Contact
Contact Us
Have a question about xPensi? We're here to help. Reach out to the right team below and we'll get back to you as quickly as possible.
Support
Need help with your account, expense reports, or reimbursements? Our support team is ready to assist.
Email: support@xpensi.com
When reaching out, please include:
- Your account email address
- A brief description of the issue
- Screenshots if applicable (especially for receipt scanning or approval workflow issues)
You can also access our help center directly from the xPensi app by tapping the Help icon in your account settings.
Sales
Interested in xPensi for your team or organization? Our sales team can walk you through plan options, volume pricing, and onboarding support.
Email: sales@xpensi.com
Let us know:
- Your team size
- Your primary use case (freelancer expenses, team reimbursements, client billing)
- Any integrations you need (accounting software, payroll, ERP)
We offer live demos for teams of 5 or more.
Partnerships
We're always looking to collaborate with accounting platforms, payroll providers, and fintech tools that complement expense management workflows.
Email: partners@xpensi.com
If you're interested in:
- API integrations
- Reseller or referral programs
- Co-marketing opportunities
We'd love to hear from you.
Response Times
| Channel | Typical Response Time |
|---|---|
| Support (all plans) | Within 24 hours on business days |
| Sales inquiries | Within 48 hours |
| Priority support (Team & Enterprise) | Within 4 hours on business days |
| Partnerships | Within 48 hours |
Business hours are Monday through Friday, 9:00 AM – 6:00 PM (UTC-3). We do our best to respond outside these hours for urgent issues.